State Farm® Insurance Agent Kay Patel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vijay Kumar
December 11, 2025
5
out of
5
rating by Vijay Kumar
"Kay Patel and her staff are so awesome - they take the time to explain and able to work with you to get the best insurance for your car and autos. Big shout out to Teena M. Reisor, who was so helpful and a pleasure to work with to implement a bunch of changes to my home and auto policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for the shout out to Tina as well."
Rambabu Pallavalli
December 10, 2025
5
out of
5
rating by Rambabu Pallavalli
"Had to make an hurried move to Plano and pick an apartment with little time for planning renters insurance.etc, and also transfer the vehicle insurance across the state. All this was handled by Tima very well, enabling me to make safe move. And manage my mover who was literally waiting with his truck to unload my stuff. Thanks Tina."
We responded:
"Thank you Rambabu for your kind words! We’re glad Tina could quickly and smoothly handle your renters and vehicle insurance during your move to Plano. Making insurance easy and stress-free is what we strive for. Wishing you all the best in your new home! We’re here anytime you need us ."
Jack Benavides
December 5, 2025
5
out of
5
rating by Jack Benavides
"Great professional agents, always fast with responses and very informative."
We responded:
"Jack thank you for the confidence in us to help with your insurance needs and the five star review . We look forward to working with you into the future and appreciate you & welcome to Kay Patel State Farm Agency!"
Ajay Warhekar
December 2, 2025
5
out of
5
rating by Ajay Warhekar
"Tina from Kay Patel Insurance is great to work with. She was super friendly. Answered all my questions. She even followed up with me later. Thank you, Tina!"
We responded:
"Thank you for reviewing the Kay Patel State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to our agency!"
Mosleh Alkhatatbeh
December 1, 2025
5
out of
5
rating by Mosleh Alkhatatbeh
"I highly recommend. Teena was amazing in every aspect; pleasant, professional, and incredibly helpful. Customer support was great, and the prices can’t be beat. I insured my vehicles here, and I will be happy to refer friends to call her as well"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We strive to provide the best service possible along with great value. Welcome!"
Ricky Rueda
November 26, 2025
5
out of
5
rating by Ricky Rueda
"Very professional staff and transparent with all policy details. Quick and easy and process took a just a few mins. Policy best tailored to what I needed and no complains"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome to the Kay Patel State Farm Agency and Team!"
Nick Blakley
November 24, 2025
5
out of
5
rating by Nick Blakley
"Teena was great!"
We responded:
"Hi Nicholas, thank you for the Five Star Rating, we appreciate you choosing Kay Patel State Farm and look forward to building a relationship that meets the insurance needs for you and your family. Our agency team are glad to assist you with your auto, home, life and any other insurance needs. Our goal is to provide the best service by offering options and discounts you are eligible for. Welcome to Texas and State Farm."
Kwame Mensah
November 22, 2025
5
out of
5
rating by Kwame Mensah
"Kay Patel Agency is the best, Gita Master was very helpful and professional. Thanks Gita for your awsome Customer service. Highly recommend to anyone looking for a GREAT insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Vishal Venkatraman
November 14, 2025
5
out of
5
rating by Vishal Venkatraman
"Loved working with Gita. She was super patient , helped answer all my questions and finalized my policy. Will definitely recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the services provided by Gita at our State Farm office. If you ever have any questions or need assistance with your insurance and financial service's needs the Kay Patel State Farm Agency team is ready to help.! Welcome to our agency!"
Glenn Williams
November 13, 2025
5
out of
5
rating by Glenn Williams
"All I can say is "WOW"!!!!!! Teena was very customer friendly, outstanding and quick to assist my insurance needs in a timely manner. Great communication skills over the phone, which made you feel comfortable. She is a superstar ✨️ Thank you Teena GLENN WILLIAMS"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Teena was a great help to you. If you ever need any assistance in the future with your insurance and financial service's needs, please don’t hesitate to reach out. We are here to help!"
a b2012
November 12, 2025
5
out of
5
rating by a b2012
"Teena was amazing in helping me get settled with my auto insurance policy. Her kindness and care for her customers goes such a long way"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and how Teena was able to assist you with your auto insurance. Your satisfaction is our top priority! We look forward to continuing to support your insurance and financial service's needs. Welcome to our Kay Patel State Farm Agency!"
Mario Govias
November 9, 2025
5
out of
5
rating by Mario Govias
"Teena was very personable and good to deal with. Although I found a lower quote with a different company she left a good impression in my mind"
We responded:
"We’re honored by your positive feedback! We look forward to working with you in the future. Insurance continues to change so we will be honored to earn your business when we can meet your specific needs while still offering great coverage and value. Thank you."
Manuel Zeh
November 7, 2025
5
out of
5
rating by Manuel Zeh
"Gita provided great support during the process of closing a renters insurance."
We responded:
"Thank you Manuel for the 5⭐️ review and the shout out to Gita for taking care of your renters insurance needs. We’re happy to help you here at the Kay Patel State Farm Agency."
Yesu pavan Nammi
November 6, 2025
5
out of
5
rating by Yesu pavan Nammi
"I called multiple insurers, but Gita master at State Farm in denton TX, beat them all with the lowest quote and didn’t just read a script she explained every discount, coverage option, and even made sure I understood roadside assistance for flat tires. Super patient, friendly, and genuinely helpful. If you want to save money and feel taken care of, go see Gita Master. Easily the best insurance experience I’ve had 100% recommend! 🚗✅"
We responded:
"Thank you Yesu for the awesome review. We’re glad Gita at the Kay Patel State Farm Agency was able to meet your needs and provide clarity and value for your insurance needs. We look forward to continue serving you for all your insurance and financial services needs."
Meggie toren
November 5, 2025
5
out of
5
rating by Meggie toren
"Teena was very helpful navigating adding my son onto my insurance policy and a delight to speak with!"
We responded:
"Thank you Maggie for the review. We’re glad are happy to see Teena was able to help with getting your son added to your policy. We look forward to continue assisting you with your insurance needs at the Kay Patel State Farm Agency😊"
joe bowles
October 24, 2025
1
out of
5
rating by joe bowles
"Don't not do business with this company. I've been a customer for over 20+ years with Kay. I have multiple policies with this office. I recently brought a EV And had a rock hit my windshield. I filed a claim at State Farm and was told in so many words that I had to get aftermarket glass to which everyone that they referred me to didn't have in stock, which at this point is a total of three different places didn't have the glass. They forced me to go back to Safelite and in the process of that safe Life has the glass but they saying they cannot do the calibrations on my car type. I contacted Kay and State Farm about this several times as not only did my policy go up almost $200 extra a month just by getting this EV insured through State Farm and now no one will answer my calls back on what I need to do to get my vehicle repaired. So I go from paying roughly about $200 a month to almost $500 a month and Kay and her team refuses to do right by me. I called the 800 number and they hung up on me because it was after hours and they don't handle glass. This is who State Farm is at this point it seems which is ashamed. After 20 years many referrals, multiple policies from car life and home insurance and I get treated as if I'm trash."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. Please reach out to us directly so we can work towards a resolution."
Uma S
October 16, 2025
5
out of
5
rating by Uma S
"Teena was fantastic! From beginning to end, everything went smoothly — fast, simple, and hassle-free. Couldn’t ask for better service — definitely 5 stars!"
We responded:
"Thank you for the review. It is fantastic to hear how well Teena helped you with your needs. Our Kay Patel State Farm Agency team is always ready to help with all your insurance & financial services needs!"
Sourav Patnaik
October 14, 2025
5
out of
5
rating by Sourav Patnaik
"Highly recommended! I have been using Kay Patel's services since 2020 and could not be more satisfied. We reach out to them for all our insurance needs and they are always courteous. Shout out to Teena Reisor for helping out with my latest insurance needs. Thank you for all that you do."
We responded:
"Thank you for your kind words and appreciation of my team’s work and the Kay Patel Agency. I’m happy Teena was able to take care of all your insurance needs. My agency team and I are here whenever you need us! "
H S
September 30, 2025
5
out of
5
rating by H S
"Teena is absolutely wonderful. It was a super easy, fast, and stress free process from start to finish. 5 star service!"
Arjun Patel
September 23, 2025
5
out of
5
rating by Arjun Patel
"Teena has been very helpful and responsive on any troubles I have with payments."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Yong Ju Kim
September 23, 2025
5
out of
5
rating by Yong Ju Kim
"Great service! Teena was very prompt and helpful. Very much recommend this agency for all insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! We always look forward to working with you at the Kay Patel State Farm Agency!"
Richard Nguyen
August 26, 2025
5
out of
5
rating by Richard Nguyen
"They're great! Teena is super helpful, easy going, patient, fast with communication, and get straight to the point while answering any questions you have. I feel like I can always depend on them to get the insurance service I need."
We responded:
"Thank you for reviewing our State Farm office! The Kay Patel State Farm Agency Team and Teena are thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance and financial servicesneeds."
Cynthia Bills
August 12, 2025
5
out of
5
rating by Cynthia Bills
"I have been a State Farm customer for approximately 40 years; and, a long term client of Kay Patel‘s office. I have all lines of insurance, except health, with her office. I have always had excellent service from her and her staff. However, recently, I have had the pleasure of working with Daisy, there. Kudos to her for her professionalism, and attention to detail; but, most of all, for her quick turnaround and speedy replies in answering my questions and assisting in getting my policies in place. ~Cynthia Bills"
We responded:
"Thank you for reviewing our State Farm office! Your review means alot to the Kay Patel State Farm Agency Team. We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance and financial services needs. We appreciate your loyalty, thank you!"
Will Harris
August 6, 2025
5
out of
5
rating by Will Harris
"As a college student paying for renters' insurance, it's been a learning experience. Kay has been incredibly helpful and patient, guiding me through the process with ease. She made everything simple and stress-free. Highly recommend her services!"
We responded:
"Thank you, Will, for the wonderful feedback! We're thrilled that our team was incredibly helpful and patient in assisting you with your insurance needs. It's great to know she made your visit simple and stress-free. We appreciate your recommendation! – Kay "
Rutambhara Hardikar
August 6, 2025
5
out of
5
rating by Rutambhara Hardikar
"I worked with Teena, had a really good experience purchasing my insurance policies. She was very helpful and customized the policies per my needs. I highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help here at the Kay Patel State Farm Agency, please let us know! We look forward to working with you on your Insurance and Financial services needs."