State Farm® Insurance Agent Kay Patel

"I am lucky to have found the Kay Patel agency. Her staff (specifically Gita) is very helpful and responsive. Highly recommend!!"

"Kay has been my State Farm agent for the past 10 years. I've had a few issues during this time period where I needed their help. Kay and her staff, especially Gita, have been extremely professional. Every issue was addressed quickly, with no small detail being missed. I highly recommend Kay and her staff for your insurance needs."

"Kay’s office and staff keep me up-to-date on new details and policy changes. They reach out to me via phone, text and emails to make sure I’m well informed. Thanks."

"Very nice personality thank you to Teena"

"Statefarm is the best insurance out there. The customer service is quick and hospitable. Teena is a great representative with a great attitude and extremely helpful and kind."

"I've been a customer of State Farm (Kay Patel) for many years, and have never had one bad experience as all of the representatives have been so helpful and professional in handling any questions or concerns. Teena Reisor, from this branch has been especially helpful to me on several occasions. I really do appreciate that they have been there for me in my insurance needs."

"I have used Kay Patel’s office for my State Farm policy for many years now. Thanks to Teena, I am always taken care of and even when there’s a hiccup she smooths things over. Excellent customer service."

"We had a condo insured with Kay Patel and State Fatm. I had the condo for sale, and the insurance policy was about to renew so I called and renewed it with a credit card. The condo sold few months later, so I requested to cancel the policy and obtain a refund. They explained that they could not credit my card and would need to issue me a check in the mail. The condo was in my mother’s name so they said they would have to make it out to her. Since the condo was sold, I provided my address (my mother is now in a home, 96 yrs old). I was told 7-8 business days. It’s been 13 business days and I have no check. I’ve left both emails and phone calls with Kay Patel with no response. Next call I make will be with better business bureau. Would not recommend this agent at all."

"Teena Reiser is my girly pop. She is literally the absolute best. She makes everything clear and precise to understand. She is literally truly the best I have EVER came across. She listens and is down for a good laugh. I put my trust in her 10000%."

"We just did a car insurance policy with Teena and she was very friendly, patient, and knowledgeable. I would definetely recommend Teena for your statefarm insurance."

"I have had a terrific experience with Kay Patel's office! Teena in particular is very responsive and helpful. I can trust that my requests and insurance needs are followed up on and she communicates quickly. I am a new client as of last year the the office has been very professional and I couldn't be happier."

"I had a great experience working with Teena who helped me with some ever changing requirements from Real Page regarding renter's insurance. As a renter I was required to obtain and submit renter's insurance, however my paperwork was repeatedly rejected by the verification third party vendor. (If you rent, then are you probably familiar with this process). The policy was rejected multiple times with very little information as to what to change from Real Page. Teena worked with me to modify the resident address, certificate holder's name, and other fields until it was successfully accepted! I felt bad having to contact Teena multiple times with these changes, but she was always incredibly pleasant and jovial. We also had a great conversation about bbq restaurants (which I know is a very Texas thing to say...). I truly appreciate her patience and assistance! Highly recommend. (I hope she gets a raise State Farm... just saying!)"

"One of the best out there. I have been using them for the past 5 years and work with Teena R. at their Richardson office, have nothing but great things to say about the service they provide. Very thorough, and professional and excellent in accommodating changes , I would definitely recommend these guys to anyone. Awesome service!!!"

"I would recommend Kay Patel--State Farm Insurance Agent. I worked with Teena on my auto ,home,and umbrella policy. Teena helped me to resolve my auto policy questions.She went over each and every coverage in details how State Farm works. Process with Teena was easy going and had no concerns every step of the way. Definitely would recommend to people looking for good quote,insurance and service."

"Would highly recommend them for any insurance needs. Always there to help and answer questions.Thank you Kay and Gita and Teena!"

"Teena, thank you for your wonderful support.. you managed to process the information needed by State Farm were I was out of town and I couldn’t access the website…. Thank you again"

"Edit*2025 Im sure you already know, Teena is still my State Farm agent and i wouldn't haven't it any other way! She just helped me with some quotes for additional services, and as usual she was thorough, knowledgeable and very kind on the phone. 100/10 without a doubt! Traditionally, State Farm was always on the high end for me but i decided to get a quote and was pleasantly surprised. Long story short, I met Teena Reisor. She is most definitely a wonderful human being. She got me all setup with a great price, listened to all my concerns and addressed them accordingly. She is, hands down, my favorite person. 10/10 without question."

"Solid Insurance Agent"

"I've worked with Teena many times, and she always gets me exactly what I need very quickly. She has been a pleasure and very helpful, a breath of fresh air when it can be very difficult to get connected to helpful representatives at other companies."

"Teena Reisor is helpful and was able to answer my questions. she made getting insurance a less maddening experience. Thank you."

"Teena Reisor from State Farm is very diligent, patient and knowledgeable. She has answer to all of my questions and help me make informed decision and keep my auto policy expenses low without compromising the coverage. I recommend her to be go to person when it comes to buying an insurance."

"Mrs.Patel is so friendly and explains the policies very good! As a college student and young driver, car insurance shopping is very nerve wracking. Switching to State farm has cut my insurance bill in half! I could not be more grateful. Thank you!"

"Very helpful and patient!! Took much time and care in ensuring we received the insurance products and coverages that meet our needs!"

"Teena does a great job of answering inquiries and provide guidance on the policy."

"Professional and friendly service for quality insurance coverage at reasonable rates. Highly recommended!"