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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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malyn s

August 20, 2026

5  out of  5
rating by malyn s
"Teena was very polite and helping in answering my questions."
We responded:
"Thank you, Malyn. We really appreciate your 5-star review and letting us know how well Teena is doing🙌 ! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Lisa's Resale Gone Upscale

August 14, 2026

5  out of  5
rating by Lisa's Resale Gone Upscale
"Gita with State Farm has been absolutely wonderful to work with! She is always friendly, responsive, patient, and genuinely goes above and beyond to make sure I’m taken care of. It’s so refreshing to work with someone who truly cares about her customers and makes everything easy to understand.

I really appreciate all of Gita’s help and the excellent service she continues to provide. Kay, you have a great one with Gita! I would happily recommend her to anyone looking for an insurance agent who is knowledgeable, dependable, and a pleasure to work with. 😊"
We responded:
"Thank you so much for this amazing review! 😊🌟 We couldn’t agree more—**Gita is truly a gem!** 💎 She genuinely cares about our customers and always goes the extra mile to make sure they feel taken care of.

Gita, you’re making us proud! 🙌❤️ And thank YOU for trusting our agency and taking the time to recognize her. We’re so lucky to have wonderful customers like you, too! 🥰

— Kay & Team 🚗🏡❤️
"
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Jonathan Le

August 12, 2026

5  out of  5
rating by Jonathan Le
"Kay and Teena are awesome people! I would highly recommend having them! Thank you guys for everything :D"
We responded:
"Thank you so much for the 5-star review! ⭐⭐⭐⭐⭐ Your kind words truly mean a lot to Teena and me! 😊❤️ We’re grateful for your trust and appreciate the opportunity to be here for you. Thank you for being part of our Kay Patel Frisco State Farm family! 🏡🚗❤️

— Kay & Team 😊
"
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SATISH gummadapu

August 12, 2026

5  out of  5
rating by SATISH gummadapu
"Kay Patel provided excellent service with my auto and home insurance. Kay was professional, knowledgeable, and patient while explaining the coverage options and answering all my questions. The entire process was smooth, and Kay helped me find the right coverage at a competitive price. I truly appreciate the prompt communication and personalized support. I highly recommend Kay Patel to anyone looking for a trustworthy and dependable insurance agent!"
We responded:
"Satish, thank you so much for the fantastic 5-star review! 😊

We’re thrilled to hear Kay Patel's team member Gita was professional, knowledgeable, and patient—especially while walking you through coverage options and answering all your questions. It also means a lot that the process felt smooth and that Kay/Gita helped you find the right coverage at a competitive price.

Most of all, we appreciate you highlighting prompt communication ⏱️📞 and personalized support 🤝✨—that’s exactly how we aim to serve every client. 👍

Thank you for recommending Kay Patel to others—your trust genuinely matters! 🎉"
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Dianna Connerly

August 11, 2026

5  out of  5
rating by Dianna Connerly
"I dealt with Erika and she was very knowledgeabĺe. She was very courteous and was able to answer all my questions."
We responded:
"Thank you Dianna for the shout out to Erika at the Kay Patel State. Farm Agency Frisco and the 5⭐️⭐️⭐️⭐️⭐️review. Our agency ames to consistently provide great service and are always here to assist with your insurance needs."
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Kathy Johnson

August 5, 2026

5  out of  5
rating by Kathy Johnson
"I have been with this Insurance for a decade if I need help with something are if I just have a question, the Agents are always there. These Agents are Loyal, knowledgeable, Very trustworthy people. I am so Happy that I am with this Branch. So, Continue to make your Customers Smile. State Farm you guys are the BEST."
We responded:
"Thank you so much, Kathy! We're incredibly grateful for your loyalty over the past decade. It’s heartwarming to know that our team has been there for you whenever you need assistance with your insurance needs. We’re thrilled to have you as part of our family and will continue doing everything we can to keep you smiling. Thanks for being a part of our journey— our State Farm team is proud to serve you! – Kay "
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Jerry Harvey

July 31, 2026

5  out of  5
rating by Jerry Harvey
"When I contact the Kay Patel State Farm agency, my call is always answered promptly, professionally and with a genuine desire to assist me. I never feel rushed or like I am asking a bad question. All of the team members are caring and courteous, always willing to quickly respond to my insurance questions and needs. I appreciate their willingness to help me regardless if it is for a new policy quote or with service needed with my existing products and coverages. I highly endorse this office and encourage you to speak with the Kay Patel State Farm Team whenever you are seeking a quality insurance experience. They are incredibly dedicated, knowlegable and passionate to serve their customers!"
We responded:
"Thank you Jerry for that awesome ⭐️⭐️⭐️⭐️⭐️review and the great shoutout to my amazing team who work hard to provide unreasonable hospitality to all our clients. We appreciate you and your longtime patronage.😎"
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Imad Jawad

July 30, 2026

5  out of  5
rating by Imad Jawad
"I have been a Statefarm client for over 12 years, and I have dealt with many Statefarm Agents, Kay Patel is one of my favorites,
my best Agent so far is Erika, always takes time to answer my questions and always get me unbeatable deals, all people in Kay's office are knowledgeable and professional, happy to be one of their Clients!"
We responded:
"Thanks so much for the 5-star review, Imad! 🎉 We’re really glad you’ve been with State Farm for 12+ years—and even happier to hear Kay Patel and the team are making your experience a standout.

We’ll be sure to share your kind words with Kay (and yes, Erika will be thrilled you mentioned her too). We love that you feel taken care of—and we’ll keep doing our best to make your questions easy and your deals feel as good as they can. 😄

Happy to have you as a client!"
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Hosam Salman

July 24, 2026

5  out of  5
rating by Hosam Salman
"The company is very professional and value the client needs . They helped me in a very short time to get mine covered. Thank you for your service and support"
We responded:
"Hi Hosam, we really appreciate your 5-star review! Providing great service is always our goal here at the Kay Patel State Farm Agency, and we’re so happy to know we met your expectations. Our team is always ready to help you. "
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Ali Hussain

July 23, 2026

5  out of  5
rating by Ali Hussain
"Erika has been very helpful & deligent in the whole process. Appreciate it."
We responded:
"Thank you so much for the 5 stars, Ali! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  Glad Erika was helpful to you and your needs were met quickly and timely. We appreciate you hear at the Kay Patel State Farm Agency! "
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Tanveer Saad

July 22, 2026

5  out of  5
rating by Tanveer Saad
"Gita has been amazing for the last 6+ years, taking care of my insurance needs. She has been very customer-focused and always looks after her customers. I wouldn't have stayed with the same insurance if it weren't for her! Please make sure you connect with Gita; she is the best."
We responded:
"Hi Tanveer, ee’re so happy to hear you had a great experience with Gita here at the Kay Patel State Farm Agency - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. 😊🙌"
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Jon DeMoss

July 18, 2026

5  out of  5
rating by Jon DeMoss
"Teena was excellent in assisting me with getting set up for a car loan. She also gave detailed instructions on the next steps for insuring my son (first time driver) and was thorough with her email and text follow-ups. THIS is what customer service should feel like - thank you Teena!"
We responded:
"Hey Jon, Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Teena here at the Kay Patel State Farm Agency in Frisco. We appreciate you and are always here to help!"
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LaSheila Yates

July 16, 2026

5  out of  5
rating by LaSheila Yates
"Erika was awesome. She was efficient, knowledgeable, and provided amazing customer service!"
We responded:
"Hi LaSheila, we really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations and Erika was so pleasant to work with. You are greatly appreciated! "
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Thomas B.

July 14, 2026

5  out of  5
rating by Thomas B.
"I appreciated how Kay Patel's office got me my auto insurance ID cards promptly."
We responded:
"Thank you, Thomas for the 5-star review of Kay Patel’s team - we really appreciate your kind words! Thank you for the 5-star review of Kay Patel’s team - we really appreciate your kind words! "
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Blanca Ward

July 10, 2026

5  out of  5
rating by Blanca Ward
"I spoke to Teena M. Reisor on the phone about updating my mom's renters insurance. She was extremely helpful, pleasant and professional. I appreciate her promptness and delivering of the C.O.I. I highly recommend."
We responded:
"Hi Blanca, we really appreciate your review! We’re so glad you had such a positive experience with my team member Teena and I here in Frisco.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Kay Patel "
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Harshita Gandhi

July 6, 2026

5  out of  5
rating by Harshita Gandhi
"Received help from Erika. She is very customer friendly and helpful"
We responded:
"Thank you so much for the 5 stars, Harshita! We really appreciate your support and giving Erika a shout-out. If you ever need anything, feel free to reach out anytime. "
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Linda Booth

June 23, 2026

5  out of  5
rating by Linda Booth
"Ericka sent me proof of insurance on the spot when I called. I appreciate her. Thank you"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Our Team at the Kay Patel State Farm Agency are always ready and willing to help."
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Lisa Stolakis

June 17, 2026

5  out of  5
rating by Lisa Stolakis
"Tina always provides excellent customer service"
We responded:
"Thank you so much for the 5 stars, Lisa! We truly appreciate your feedback and are always happy to help whenever you need us and I know Teena loves the feedback as well. We appreciate you!"
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Bendi Kalyan

June 12, 2026

5  out of  5
rating by Bendi Kalyan
"I recently switched my auto, home, and rental insurance policies to State Farm. Gita was extremely helpful throughout the entire process. She took the time to explain all the coverages and options in detail and answered all my questions with patience and professionalism.

I highly recommend Gita at Kay Patel State Farm for anyone looking for excellent customer service and knowledgeable insurance guidance."
We responded:
"Thank you so much for this wonderful review, and please accept my heartfelt apology for taking so long to respond! 🙏❤️ I truly appreciate you trusting our agency with your auto, home, and rental insurance.

I’m especially grateful that you took the time to recognize Gita! 🌟 She genuinely cares about making sure our customers understand their coverage and feel confident in their decisions. We are very lucky to have her on our team! 😊

Thank you again for choosing the Kay Patel Frisco State Farm family. Your trust and recommendation mean more to us than you know! 🏡🚗❤️

— Kay & Team 😊
"
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Mary Biscarro

June 9, 2026

5  out of  5
rating by Mary Biscarro
"5 🌟🌟🌟🌟🌟service from start to finish with Gipta @ Kay Patel Statefarm office made my auto insurance an absolute breeze.They are friendly, quick, and found me a great rate.I would recommend them to all my friends and family."
We responded:
"Hey Mary, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service from Gita and the Kay Patel State Farm Agency. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Please let us know what we can do for you in the future and how we may help your friends and family."
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Mike Roberts

June 6, 2026

5  out of  5
rating by Mike Roberts
"Teena was very professional, helpful and got everything done to ensure it was a positive experience. She makes a difference."
We responded:
"Hello Mike, Thanks for the great review on your experience with Teena and the Kay Patel State Farm Agency! It is truly touching to know you think so highly of us! If you ever need anything please don't hesitate to reach out to our team. Thanks again and we look forward to seeing you again soon."
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CM Y

May 12, 2026

5  out of  5
rating by CM Y
"I've been working with Kay for years and I’ve only had good experience. She is very responsive and efficient. When I have a request I just send her a message and she takes care of it right away. We trust her and her team to take care of our home and auto insurance. Highly recommend."
We responded:
"Thank you CM Y, the Kay Patel State Farm Agency takes alot of pride in providing the best turnaround time and effective service to meet our customers needs, I'm so pleased you got to experience this with Gita in my office.
Kay."
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Ahmad Muhanna

May 4, 2026

5  out of  5
rating by Ahmad Muhanna
"I worked with Teena to get my 3 cars insurance and my house. Since I still have another 6 months in my house policy, I signed up for the autos for now.

Teena is pleasure to work with and she unbelievably patient and answer the questions regardless of the number of those questions!!

She never gives up on a customer and keeps trying to beat the next insurance company. It has been great pleasure working with Teena and I strongly recommend her and the office for honest, straight forward insurance needs!!

Thanks Teena!"
We responded:
"Hi Ahmad, Thanks for choosing Kay Patel State Farm for your Auto Insurance needs and leaving such a great review! Hearing that your experience went well really makes our day. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. See you next time! Thank you for the awesome shout out to Teena and her great work!"
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Kushan Abey

April 13, 2026

5  out of  5
rating by Kushan Abey
"Gita provided me the best auto policy premium I’ve seen in a decade."
We responded:
"Kushan, Thanks so much for taking the time to share your positive experience with Gita and the great auto insurance rate she was able to provide! It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! See you soon, we look forward to continuing servicing your account here at the Kay Patel State Farm Agency!"
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Brannon Norton

April 10, 2026

5  out of  5
rating by Brannon Norton
"Kay and her team are awesome and so helpful."
We responded:
"Greetings Brannon, Thanks for choosing us and leaving such a great review! We value your feedback and look forward to seeing you again soon! We work hard to provide customers with a great experience here at the Kay Patel State Farm Agency and look forward to continuing to do the same for you! Sincerely, Kay!"