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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Bhakta

March 18, 2026

5  out of  5
rating by Alex Bhakta
"Yadira Castro was fantastic to work with! She helped us switch our home insurance and saved us a couple of thousand dollars compared to our previous provider — with the same coverage — by identifying and eliminating unnecessary coverage. What really stood out was how she took the time to walk us through every line item without ever making us feel rushed. We were so impressed that we decided to move our auto and life insurance to Kay Patel - State Farm as well. Highly recommend!"
We responded:
"Alex, thank you so much for the wonderful review and shout out to Yari and her good work! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance & financial services related, do not hesitate to reach out to State Farm Agent Kay Patel’s Team—we are always here to help!"
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Asis Sangrola

March 16, 2026

5  out of  5
rating by Asis Sangrola
"Gita was awesome!"
We responded:
"Hi Asis, We are grateful and appreciate the time you took to leave your review. We are happy to see that our team has been able to provide exceptional service for you. We're glad you had a great experience and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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David Morsi

March 16, 2026

5  out of  5
rating by David Morsi
"Great staff always willing to help. No complaints."
We responded:
"David, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon."
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David De Leon

March 1, 2026

5  out of  5
rating by David De Leon
"Great service as always!"
We responded:
"Hey David, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We're here for you anytime!"
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kristel sihan

February 26, 2026

5  out of  5
rating by kristel sihan
"Yadira was amazing, she helped me with what I needed. She took her time to explained me everything the service was great. Thank you!!"
We responded:
"Thank you for the 5-star review, kristel! Here on State Farm Agent Kay Patel’s Team and had a great experience with Yari, we are proud to serve our community and appreciate your recognition. "
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John Perez

February 14, 2026

5  out of  5
rating by John Perez
"Erika was very helpful. She was prompt and provided me with the exact information I request. Thumbs up!"
We responded:
"Thank you for the amazing review, john! It is truly the goal of our team to exceed expectations when it comes to all insurance needs and I'm happy to hear Erika was able to take good care of you."
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R Gopal

February 10, 2026

5  out of  5
rating by R Gopal
"I have been a Kay Patel customer for 10+ years. Her and Gita Master are LEGENDS. Moreover I have to say that Teena Reisor is INCREDIBLE - knowledgeable, patient, funny and just an incredible resource. Whatever she pays Teena is not enough!!!!"
We responded:
"R, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Kay Patel’s Team and working with Teena! We greatly appreciate your business and kind words!"
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Ray Strong

February 4, 2026

5  out of  5
rating by Ray Strong
"Always Helpful, Always Courteous. Helped me with my questions concerning Home, and Auto Insurance. Kay and her Team are awesome! If you are in the DFW, Frisco, Mckinney or Surrounding areas give them a shout!"
We responded:
"Ray, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Kay Patel’s Team—we are always here to help!"
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Israel Marengo

January 9, 2026

5  out of  5
rating by Israel Marengo
"Had a very great service from Teena. She helped and answered all questions and doubts I had. Very pleased with her professionalism."
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sravan ananthula

January 5, 2026

5  out of  5
rating by sravan ananthula
"Sergio Nava and Kay Patel are very knowledgable, responsive and professional throughout process. They took enough time for various options and covered for my needs. Highly recommended"
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Ilene Gayle

January 2, 2026

5  out of  5
rating by Ilene Gayle
"Teena was super responsive and helpful with switching auto insurance from Fl to Texas."
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Nicole Julissa

January 2, 2026

5  out of  5
rating by Nicole Julissa
"I am so pleased with the structure and diligence of the services offered here. I was a bit delayed and Tina was able to set me me up and get me going. Wonderful service and personality. Thank you for all of your help!"
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Chris Simunek (ChrisSim1)

December 15, 2025

5  out of  5
rating by Chris Simunek (ChrisSim1)
"Great prices and super helpful staff"
We responded:
"Thank you for taking the time to share your thoughts, Chris! We’re glad to know you’re satisfied with the service at Kay Patel State Farm. If you ever have any questions or need assistance, we’re here to help! We appreciate you and your kind words!"
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Vijay Kumar

December 11, 2025

5  out of  5
rating by Vijay Kumar
"Kay Patel and her staff are so awesome - they take the time to explain and able to work with you to get the best insurance for your car and autos. Big shout out to Teena M. Reisor, who was so helpful and a pleasure to work with to implement a bunch of changes to my home and auto policies."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for the shout out to Tina as well."
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Rambabu Pallavalli

December 10, 2025

5  out of  5
rating by Rambabu Pallavalli
"Had to make an hurried move to Plano and pick an apartment with little time for planning renters insurance.etc, and also transfer the vehicle insurance across the state. All this was handled by Tima very well, enabling me to make safe move. And manage my mover who was literally waiting with his truck to unload my stuff. Thanks Tina."
We responded:
"Thank you Rambabu for your kind words! We’re glad Tina could quickly and smoothly handle your renters and vehicle insurance during your move to Plano. Making insurance easy and stress-free is what we strive for. Wishing you all the best in your new home! We’re here anytime you need us ."
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Jack Benavides

December 5, 2025

5  out of  5
rating by Jack Benavides
"Great professional agents, always fast with responses and very informative."
We responded:
"Jack thank you for the confidence in us to help with your insurance needs and the five star review . We look forward to working with you into the future and appreciate you & welcome to Kay Patel State Farm Agency!"
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Ajay Warhekar

December 2, 2025

5  out of  5
rating by Ajay Warhekar
"Tina from Kay Patel Insurance is great to work with. She was super friendly. Answered all my questions. She even followed up with me later. Thank you, Tina!"
We responded:
"Thank you for reviewing the Kay Patel State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to our agency!"
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Mosleh Alkhatatbeh

December 1, 2025

5  out of  5
rating by Mosleh Alkhatatbeh
"I highly recommend. Teena was amazing in every aspect; pleasant, professional, and incredibly helpful. Customer support was great, and the prices can’t be beat. I insured my vehicles here, and I will be happy to refer friends to call her as well"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We strive to provide the best service possible along with great value. Welcome!"
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Ricky Rueda

November 26, 2025

5  out of  5
rating by Ricky Rueda
"Very professional staff and transparent with all policy details. Quick and easy and process took a just a few mins. Policy best tailored to what I needed and no complains"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Welcome to the Kay Patel State Farm Agency and Team!"
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Nick Blakley

November 24, 2025

5  out of  5
rating by Nick Blakley
"Teena was great!"
We responded:
"Hi Nicholas, thank you for the Five Star Rating, we appreciate you choosing Kay Patel State Farm and look forward to building a relationship that meets the insurance needs for you and your family. Our agency team are glad to assist you with your auto, home, life and any other insurance needs. Our goal is to provide the best service by offering options and discounts you are eligible for. Welcome to Texas and State Farm."
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Kwame Mensah

November 22, 2025

5  out of  5
rating by Kwame Mensah
"Kay Patel Agency is the best, Gita Master was very helpful and professional. Thanks Gita for your awsome Customer service. Highly recommend to anyone looking for a GREAT insurance agency."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Vishal Venkatraman

November 14, 2025

5  out of  5
rating by Vishal Venkatraman
"Loved working with Gita. She was super patient , helped answer all my questions and finalized my policy. Will definitely recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the services provided by Gita at our State Farm office. If you ever have any questions or need assistance with your insurance and financial service's needs the Kay Patel State Farm Agency team is ready to help.! Welcome to our agency!"
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Glenn Williams

November 13, 2025

5  out of  5
rating by Glenn Williams
"All I can say is "WOW"!!!!!! Teena was very customer friendly, outstanding and quick to assist my insurance needs in a timely manner. Great communication skills over the phone, which made you feel comfortable. She is a superstar ✨️ Thank you Teena GLENN WILLIAMS"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office and Teena was a great help to you. If you ever need any assistance in the future with your insurance and financial service's needs, please don’t hesitate to reach out. We are here to help!"
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a b2012

November 12, 2025

5  out of  5
rating by a b2012
"Teena was amazing in helping me get settled with my auto insurance policy. Her kindness and care for her customers goes such a long way"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us and how Teena was able to assist you with your auto insurance. Your satisfaction is our top priority! We look forward to continuing to support your insurance and financial service's needs. Welcome to our Kay Patel State Farm Agency!"
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Mario Govias

November 9, 2025

5  out of  5
rating by Mario Govias
"Teena was very personable and good to deal with. Although I found a lower quote with a different company she left a good impression in my mind"
We responded:
"We’re honored by your positive feedback! We look forward to working with you in the future. Insurance continues to change so we will be honored to earn your business when we can meet your specific needs while still offering great coverage and value. Thank you."