Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Johnny Aceves

September 4, 2023

5  out of  5 rating by Johnny Aceves
"We have been with Kay Patel and her team for many years! Kay is always helpful and kind, and extrenely responsive to the insurance process, i.e., the process and reasons for any price increase and other changes and coverages. She and her team are quick to respnd to our questions or concerns, so that we are able to make our best choice in insurance coverage at the most affordable cost for our home and two cars. Kay's genuine customer care truly sets her apart from others. Her expertise is evident, and we feel safe and a valued customer. Her professionalism and genuine care makes Kay an asset to your company! We appreciate Kay and her team very much; everyone is always helpful!"

James Mason

August 18, 2023

5  out of  5 rating by James Mason
"Remarkable service"

Shelly Harris

July 24, 2023

5  out of  5 rating by Shelly Harris
"What a great experience! And I hate taking the time to shop for and deal with insurance, but so glad I did. With a male teen driver in the house our rates were going up AGAIN with my current company, even with every member of my family having a perfect driving record with zero past claims AND a Good Student discount. I spoke with Blair from this office and she really took the time to work up a great bundled quote and got us tons more coverage than I’ve ever had before at basically the same price I was paying. We now have auto, home, renter’s (for my son’s college apartment) and a nice umbrella policy! Could not be happier. Insurance is no fun to pay for, but when you feel you’re well covered and paying at the best rate possible, it does feel good! Give them a call next time you need to compare!"

Christian Schultz

July 19, 2023

5  out of  5 rating by Christian Schultz
"Needed renter's insurance. While I took a while to get all the necessary documents, dates, etc. they were very quick to put my policy together."

Surya Palaniswamy

July 7, 2023

5  out of  5 rating by Surya Palaniswamy
"Gita was super helpful and extremely responsive and quick to meet my demands. Definitely recommend their service for auto or renter's!"

Lin Clark

June 30, 2023

5  out of  5 rating by Lin Clark
"Teena R. was extremely kind, knowledgeable, and helpful while working with me on transferring and making changes on my renters insurance policy needed for my new apartment. She was extremely professional and understanding when she walked me through the process, as this was a fairly new experience for me that I haven’t done before. I had a lot of questions and she made sure to be thorough in her explanations when clarifying things I wasn’t sure I was doing correctly. She was easily available through multiple modes of communication and kept me updated on how things were going—I really appreciated this as I don’t always have a lot of time to step away at work to make personal phone calls. I highly recommend working with Kay Patel‘s team, specifically Teena. Everyone there is wonderful and you are in great hands."

Vyoma Patel

June 14, 2023

5  out of  5 rating by Vyoma Patel
"Quick, professional, and friendly."

Erica Bell

June 11, 2023

5  out of  5 rating by Erica Bell
"My Mother and I have been with Kay for 15 plus years. Their service is the best of the best. We will never switch agents. Great, friendly and sweet staff! ❤️😊😍"

Yeshwanth Sripathy

June 6, 2023

5  out of  5 rating by Yeshwanth Sripathy
"I had a great experience here, thanks to Teena Reisor for being patient and helping me with my insurance."

BJ ?

May 16, 2023

1  out of  5 rating by BJ ?
"she just not the right person really horrible"


May 13, 2023

5  out of  5 rating by C D
"Gita is the best.I am writing to express my utmost satisfaction with the exceptional service and expertise provided by Gita, one of your outstanding insurance professionals. Throughout my experience working with her, I found her to be incredibly patient, knowledgeable, and dedicated to ensuring that I received the best insurance coverage at the most affordable cost. Before discovering Gita, I had contacted several other insurance companies and individuals in search of suitable coverage. However, it was Gita's responsiveness and genuine care for her customers that truly set her apart from the rest. From the moment I reached out to her, she promptly responded to my inquiries, demonstrating her commitment to providing the best service possible. What impressed me the most about Gita was her willingness to share her extensive experience in the insurance industry. She went above and beyond by explaining the intricacies of different policies, helping me understand the fine details that would ultimately benefit me in making an informed decision. Her expertise in the field was evident, and I felt confident knowing that I was receiving guidance from a true professional. Even after the insurance coverage was approved, Gita continued to display her dedication by following up with a courtesy call. This gesture demonstrated her genuine concern for her clients' well-being and satisfaction, making me feel valued as a customer. I want to take this opportunity to extend my deepest gratitude to Gita for her invaluable assistance throughout the insurance process. Her patience, expertise, and outstanding customer service have left a lasting impression on me. I am grateful for her unwavering support and guidance. I wholeheartedly recommend Gita to anyone in need of insurance services. Her professionalism, knowledge, and genuine care for her clients make her an asset to your company. Thank you once again, Gita, for your exceptional service."

Sridhar P

May 6, 2023

5  out of  5 rating by Sridhar P
"I have been using Kay Patel for last 2 years. Really like their prompt response to my requests - be it update to insurance, getting copy of insurance, getting new quote etc. Entire staff is very professional. Great working with you all !"

Gene GiGi Gervasi

May 4, 2023

5  out of  5 rating by Gene GiGi Gervasi
"It's ALWAYS A Pleasure in Calling AND Speaking with Teena.. She's Got The Answers To My Questions.. Great Gal... To Do Business With.. Thank n Many Blessings Always.."

Jay Nguyen

May 4, 2023

5  out of  5 rating by Jay Nguyen
"Gita was amazing with resolving me issue for a letter that was sent for cancellation due to assumptions of a vehicle loss, I explained my story and she was able to resolve the issue from the letter that was sent in a 2 day turnaround. Thank you !"

Guizhen Ma

April 24, 2023

5  out of  5 rating by Guizhen Ma
"Very helpful and agent was able to resolve the system issue with locked quote quickly."

fawad haider

April 18, 2023

5  out of  5 rating by fawad haider
"Best Customer Service i have ever had state farm have reasonable prices and i m happy"

Donald Peterson

April 18, 2023

5  out of  5 rating by Donald Peterson
"Very helpful in figuring out if my coverages were competitive and the coverage limits that I require"
Profile photo of Jae Cooper

Jae Cooper

April 18, 2023

5  out of  5 rating by Jae Cooper
"I’ve been w/SF for over 18 yrs. Very satisfied with Kay’s office. Tina was nice, friendly & professional. She assist me with my questions."

Joy Hinga

April 7, 2023

5  out of  5 rating by Joy Hinga
"Always a pleasure working with Kay's team! Teena's done a great job taking care of our somewhat complicated policies and Gita is our long time rep and always helps with any issues we may have. We appreciate this team so much!"

Andres Abon

April 4, 2023

5  out of  5 rating by Andres Abon
"Great customer service from Gita! Provided the information I needed to make a decision on my coverage and respected the path I took. She followed up with me to get the paperwork done and was always very respectful and friendly."

Mya D

March 28, 2023

5  out of  5 rating by Mya D
"Hello, time for another review. This Statefarm agency by far is the best! I want to give a big shout-out to Teena. We had to move out fast from our old apartment and needed to update our renter's policy. She was so attentive and responsive it was unbelievable how understanding she was. Not to mention funny. This location is great, and I highly recommend it. These agents are beyond amazing. Rating: A++"

Yusuf Ahmed

March 27, 2023

5  out of  5 rating by Yusuf Ahmed
"Teena is excellent when it comes to customer service. She is very knowledgeable and very responsive. I would recommend this agency and Teena to anyone"

joan weed

March 26, 2023

5  out of  5 rating by joan weed
"My multi-line premium didn't seem correct so KC checked into it for me. She was able to correct the problem, and she kept me updated throughout the process. Once the issue was resolved, she confirmed it with me through a followup phone call. Thanks, KC!"

Jae Jackson

March 24, 2023

5  out of  5 rating by Jae Jackson
"I always have an amazing experience with Gita and Kay. Gita is very kind and knowledgeable. Love these two ladies!"

morgan paradise

March 21, 2023

5  out of  5 rating by morgan paradise
"I absolutely love this office! Everyone is always so patient and helpful. Teena goes above and beyond for me, always keeping a smile on my face. Unmatched customer service!"